Data Protection & Privacy
This Privacy Policy explains how jl789 collects, uses, stores, and protects the personal information of players on the jl789 platform, operated at jl789.bio. jl789 is a PAGCOR-regulated online gaming platform serving Filipino players across the Philippines and operates in compliance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines.
Privacy at a Glance
These cards summarise the core commitments jl789 makes to every registered player regarding their personal data. Full legal detail is in the document below.
jl789 collects only the personal data required to operate your account, process payments, verify your identity for KYC compliance, and deliver gaming services. We do not collect data beyond what is necessary for these defined purposes.
All personal data held by jl789 is stored in encrypted form using current industry standards. Data in transit between your device and jl789 servers is protected by SSL/TLS encryption at all times, including during login and financial transactions.
jl789 does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Your data is yours — jl789 shares it only where legally required or where necessary to provide the services you have requested.
As a Filipino player, you are protected by the Data Privacy Act of 2012. jl789 supports your right to access, correct, delete, and object to the processing of your personal data. Submit any data rights request to jl789 support at any time.
As a PAGCOR-licensed operator, jl789 is legally required to share certain player data with PAGCOR and other Philippine regulatory authorities when requested. Such disclosures are made strictly within the boundaries of applicable law and our regulatory obligations.
jl789 retains personal data only for as long as required to fulfil the purpose for which it was collected, to comply with PAGCOR record-keeping obligations, or as required by applicable Philippine law. Data beyond retention periods is securely deleted or anonymised.
jl789 ("jl789", "we", "us", or "our") operates the online gaming platform accessible at jl789.bio and is committed to protecting the personal information of all persons who interact with our platform. This Privacy Policy describes the categories of personal data we collect, the purposes for which that data is processed, the conditions under which it may be shared, and the rights available to data subjects under the Data Privacy Act of 2012 of the Philippines (Republic Act No. 10173, as implemented by National Privacy Commission regulations).
This Policy applies to all personal data collected by jl789 in connection with the operation of the jl789 platform, including data provided by players during registration, data generated through gameplay and financial transactions, and data collected through technical means such as cookies and server logs. It applies to all players accessing the Platform from within the Philippines.
Important: By creating a jl789 account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you must not register an account or continue using the Platform.
The data controller responsible for the personal data of jl789 platform users is the entity operating jl789.bio under PAGCOR licensing. As the data controller, jl789 determines the purposes for which personal data is collected and the means by which it is processed, in compliance with the obligations imposed on personal information controllers under Republic Act No. 10173 and its Implementing Rules and Regulations.
jl789 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and applicable Philippine data privacy law. Queries relating to data privacy may be submitted to jl789's support team via the live chat function at jl789.bio, which will route privacy-specific requests to the DPO for handling.
jl789 collects the following categories of personal data from players and platform users:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, nationality, gender, government-issued ID number (passport, driver's licence, PhilSys ID, SSS, UMID) |
| Contact Data | Mobile number, email address, residential address (barangay, city, province) |
| Financial Data | GCash number, PayMaya account reference, bank account details (BPI, BDO, Metrobank), deposit and withdrawal transaction records |
| KYC & Verification Data | Copies of government-issued identification documents, selfie photographs submitted for identity verification, proof of address documents |
| Gaming Activity Data | Game sessions played, bet amounts, win/loss records, bonus usage, session duration, responsible gaming settings, self-exclusion status |
| Technical & Device Data | IP address, device type, browser type and version, operating system, mobile network (Globe, Smart, DITO), login timestamps, session identifiers |
| Communications Data | Records of live chat conversations with jl789 support, email correspondence, in-platform notifications and preferences |
| Marketing Preferences | Opt-in or opt-out status for promotional communications, bonus offer preferences, notification channel preferences |
jl789 does not collect special categories of personal data (such as health data, biometric data beyond identity verification photographs, or political opinions) except where explicitly required by PAGCOR's responsible gaming compliance framework, in which case collection will be disclosed at the point of collection.
jl789 collects personal data through the following means:
jl789 processes personal data only where a lawful basis for processing exists under the Data Privacy Act of 2012. The lawful bases relied upon by jl789 are:
jl789 uses the personal data collected from players for the following specific purposes:
jl789 does not sell, rent, or trade player personal data to any third party for their own independent commercial use. Personal data is shared only in the following circumstances:
Third-party data processors engaged by jl789 are contractually required to process personal data only on jl789's documented instructions, to maintain appropriate technical and organisational security measures, and to comply with applicable Philippine data privacy law.
jl789 uses cookies and similar tracking technologies on the jl789.bio platform. Cookies are small text files placed on your device by your web browser when you visit the site. jl789 uses the following categories of cookies:
You can manage or withdraw cookie consent at any time through your browser settings. Blocking strictly necessary cookies will affect Platform functionality. Withdrawing consent for analytics or marketing cookies does not affect the Platform's core gaming services.
jl789 implements appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:
In the event of a personal data breach that is likely to result in harm to affected players, jl789 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act and NPC Circular 16-03.
While jl789 takes all reasonable steps to protect your personal data, no transmission over the internet or electronic storage system is completely secure. You are also responsible for keeping your jl789 login credentials confidential (see Section 5 of the Terms & Conditions).
jl789 retains personal data for the periods set out below, after which data is securely deleted or irreversibly anonymised:
| Data Category | Retention Period |
|---|---|
| Account identity and contact data | Duration of active account + 5 years after account closure (PAGCOR and AMLA requirement) |
| KYC documents and verification records | 5 years from account closure or last transaction, whichever is later |
| Financial transaction records | 5 years from transaction date (AMLA compliance) |
| Gaming activity and session data | 3 years from last session, unless required longer for dispute resolution or regulatory investigation |
| Customer support communications | 2 years from last communication |
| Marketing preference records | Until consent is withdrawn + 1 year for compliance records |
| Technical and device logs | 90 days (security monitoring); extended if subject to active investigation |
| Self-exclusion records | Duration of self-exclusion period + 5 years, per PAGCOR responsible gaming requirements |
Where retention is required by a specific legal obligation, jl789 will retain data for the minimum period required by that obligation and no longer.
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl789. These rights may be exercised at any time by contacting jl789 support via live chat or email:
jl789 will respond to verified data rights requests within thirty (30) days of receipt. Where the request is complex or jl789 receives a high volume of requests, the response period may be extended by a further sixty (60) days, with notification provided within the initial thirty-day period.
Exercising your data rights is free of charge. Where requests are manifestly unfounded or excessive — in particular where they are repetitive — jl789 may charge a reasonable fee to cover administrative costs, or refuse the request, with written explanation.
jl789 does not knowingly collect or process the personal data of any person under 21 years of age. The jl789 platform and all gaming services are strictly restricted to adults aged 21 years and above, in compliance with PAGCOR regulations. Age verification is a mandatory part of the jl789 registration and KYC process.
If jl789 becomes aware that personal data has been collected from a person under 21 years of age without verifiable parental or guardian consent, jl789 will immediately suspend the relevant account, delete the personal data collected, and return any deposited funds to the payment source. If you believe a person under 21 has registered a jl789 account, please report this to jl789 support immediately via the live chat function.
Where jl789 engages third-party service providers whose servers or operations are located outside the Philippines — including game content providers, KYC verification platforms, or technology infrastructure providers — personal data may be transferred to and processed in jurisdictions outside the Philippines.
jl789 ensures that any such cross-border transfer of personal data is made only to recipients who provide an adequate level of data protection, whether by reason of the laws of the recipient jurisdiction or by contractual commitments imposing data protection obligations equivalent to those required under the Data Privacy Act of 2012 and applicable NPC regulations. Where required by the NPC's rules on cross-border data flows, jl789 will obtain prior NPC approval for transfers to jurisdictions not providing adequate protection.
The jl789 platform may reference or contain features provided by third-party service providers, including payment processors (GCash, PayMaya), game software providers, and customer support technology platforms. These third parties have their own privacy policies that govern their collection and use of your data.
jl789 is not responsible for the privacy practices of third-party service providers beyond the contractual data processing obligations jl789 has imposed on them. Players are encouraged to review the privacy policies of payment providers — particularly GCash and PayMaya — as their handling of your financial data is governed by their own terms and Philippine Bangko Sentral ng Pilipinas regulations, not solely by this Policy.
jl789 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The effective date at the top of this document will be updated whenever a new version is published.
Where changes are material — meaning they significantly affect player rights or the scope of data processing — jl789 will provide advance notice of at least fourteen (14) days via a prominent in-platform notification and, where email contact details are held, by email to the registered address. Continued use of the jl789 platform after the effective date of an updated Policy constitutes acceptance of the updated terms.
Players who do not accept the updated Privacy Policy may close their jl789 account by contacting support prior to the effective date of the changes. Account closure requests will be processed in accordance with Section 14 of jl789's Terms & Conditions.
For all privacy-related enquiries, data rights requests, or complaints regarding jl789's processing of your personal data, please contact jl789's Data Protection Officer through the following channel:
jl789 takes all privacy complaints seriously and will provide a substantive response within thirty (30) days of receipt. If you are not satisfied with jl789's response to a privacy complaint, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) — the supervisory authority responsible for data privacy enforcement in the Philippines. The NPC's contact details and complaint procedures are publicly available on the official NPC website.
NPC Filing: Complaints to the National Privacy Commission regarding jl789's data processing practices must generally be filed within two (2) years from the time the complainant becomes aware of the privacy violation, subject to applicable NPC rules on prescription periods.
Play with Confidence
PAGCOR-regulated, Data Privacy Act compliant, and built for Filipino players. Register with jl789 today — 21+ only.
By registering, you confirm you are 21+ and have read and accepted our Terms & Conditions and this Privacy Policy. See also our Responsible Gaming guide.